1Complete the lesson
Answer every question in «Check yourself» correctly. If you get one wrong, you see which questions to look at again, but not the answer key. You can try as many times as you like.
Training for office staff, customers and partners
Learn Frakt24 in your own role
Short lessons that explain how things fit together and show you how to do it in practice. Start with level 0, which is for everyone. Then pick your role.
Level 0 · For everyone
Start here, whatever your role
0 of 2 completed
Level 0 is shared by everyone who uses Frakt24, whether you dispatch, work in finance or set up the system. You learn how a job goes from order to invoice, and how to find your way around. It earns you the level 0 badge, and the roles build on it.
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How Frakt24 fits together
Get an overview of how a job moves through Frakt24, from setup and order to driving, invoice and accounting.
Start the lesson
15 min
Getting started: profile, alerts and shortcuts
Learn to use the top bar in Frakt24: the alerts, the shortcuts, your profile and the help.
Start the lesson
10 min
Roles
Choose your role
You are not signed in, so your progress is not saved.
Dispatcher
For those who plan the driving. You learn to enter orders, send them to drivers and keep track of everything being delivered.
Level 1 · Getting started 0 of 20 lessons completedReadyAdministrator
For those who set up the system. You learn to manage users, prices, registers and the settings everyone else works with.
Level 1 · Getting started 0 of 15 lessons completedReadyFinance
For those who invoice. You learn to price the orders, create invoices and pass them on to the accounting system.
Level 1 · Getting started 0 of 12 lessons completedReadyTime and payroll
For those who follow up working hours. You learn to check and approve employees' hours and get them ready for payroll.
Level 1 · Getting started 0 of 11 lessons completedReadyProducts and prices
For those who build the prices. You learn to set up products and zones so orders get the right price automatically.
Level 1 · Getting started 0 of 8 lessons completedReadyRentals
For those who rent out containers and equipment. You learn to create rental contracts, plan delivery and collection, and invoice the rent.
Level 1 · Getting started 0 of 4 lessons completedReadyWeight station
For those who work at the scale. You learn to weigh in and out, register what is delivered and keep track of the stock.
Level 1 · Getting started 0 of 5 lessons completedReadyCustomer web
For your customers. They learn to book transport, follow the shipment and download proof of delivery online.
0 lessons plannedPlanned
Level badges
How to earn the level badges
2Earn the level badge
Complete every lesson at one level and you earn the badge for that level. Level 0 is in Shared, and levels 1 to 3 are in each role. The higher the level, the finer the medal. The badge is yours to keep.
3Show off the badge
Every badge has its own page with your name, the date and a badge ID.
You are not signed in, so level badges are not saved. Open the academy from Training in Frakt24 and they are collected on your user.
Levels
Four levels
Level 0
The big picture
Shared by everyone. The flow from order to invoice, the key terms and who does what.
Level 1
Getting started
What you need on your first working day in your role.
Level 2
Everyday efficiency
The tasks you do every week, and how to do them faster and more accurately.
Level 3
Expert and setup
Settings, integrations and the features that need separate modules.
The lessons
Every lesson has five parts
1
Why
Where the lesson fits in the big picture, and why it matters.
2
Key terms
The few words you need to know, briefly explained.
3
Show me
The screen elements as they look in Frakt24.
4
Try it yourself
An exercise here or a task in the system.
5
Check yourself
A few questions. All correct completes the lesson and brings you closer to the level badge.
