Reports and key figures: overview, revenue and delivery precision
Learn to find the right report and read revenue, delivery precision and the dashboard.
Goals and why
What you will learn
- pick the right report in the Reports menu based on the question you need to answer
- read revenue per customer, per month and per service type with Overview Report and Turnover Report
- follow up delivery precision per driver and find the deliveries that were late
- use the dashboard to see margin, orders and driver figures on one page
The reports are how the managing director, finance and dispatchers see how things are going. How much have we earned this month? Which customers and services make money? Do deliveries arrive on time?
The reports only read the figures. Generate Report changes nothing, so you can safely try things out. The key is knowing what the figures count: revenue is counted by the order's pickup time, and credit notes are subtracted. If you compare with the accounts, which count by invoice date, the figures will often differ a little.
Key terms
Show me
The images show the Reports menu, four of the most used reports and the dashboard, with test data. Click a part of the image to see what it is for. The two invoice readiness lists are in the lesson "Pricing orders in practice".
Try it yourself
Check yourself
All correct completes the lesson- Level 2 in Administrator 0 of 9 completed
- Level 3 in Dispatcher 0 of 4 completed
- Level 2 in Finance 0 of 5 completed
- The menu item is called "Delivery precision resources", but the page itself is headed "Delivery precision drivers".
- Common question: "revenue does not match the accounts". The reports count by the order's pickup time and subtract credit notes. Turnover Report with the type Total Revenue can switch to invoice date (Revenue Date Basis).
- The dashboard needs module 59. Dashboards are built in the dashboard editor, which only super administrators can access. Access is controlled per user group.